Our pharmacy

Pharmacy - PHARMACIE INTERNATIONALE ZERMATT

Pharmacy International or the Internationale Apotheke has been located on Bahnhofstrasse in the centre of Zermatt since 1886.


Pharmacy International in Zermatt has been converted, enlarged and modernised twice, respecting traditions, to become a household name. Today it ranks among state-of-the-art pharmacies in Switzerland, being the first to opt to install robot-controlled fully automated chilled storage of medicines and cosmetics.

Moving with the times

Whole walls featuring a great variety of pull out drawers, in which drugs have to be stored and swapped out by hand, has long been a thing of the past here. And our customers are also amazed that we no longer run away from them, turning our backs on them, in order to fetch the medicines they require – which is what they are accustomed to in pharmacies.


The desire for individual, personal customer care is important to us. And the ever-growing range of pharmaceuticals and associated ever-increasing need for space has led us to a professional solution.


For this reason, we brought some extra assistance into our pharmacy: the storing and swapping out of drugs, ordering of supplies, and checking of expiry dates are all taken care of by a sophisticated automated system. Hence we have time to advise customers and address their wishes. Robots ensure that drugs that were stored away first are also the first to be swapped out (first in - first out). This means that computers and robots ensure that drugs that should no longer be used do not reach the point of sale.


But we have gone a step further.

Robots

Pharmacy Robots - PHARMACIE INTERNATIONALE ZERMATT

For this reason, we brought "robotic assistants" into the pharmacy. The storing and swapping out of drugs, ordering of supplies, and checking of expiry dates are all taken care of by a sophisticated automated system. And so we have more time to continue discussions with you, answer your questions and address your individual wishes.

In our pharmacy, robots and computers ensure that no drugs that have passed their expiry date canreach the point of sale. Drugs that our robots have stored first, are also the first to be swapped out (first in - first out). Between 8,000 and 11,000 items are stored in each of the two robots.

But we have not stopped at robots alone and have even taken a very important step forwards in terms of perfection:

Chilled storage

Many drugs are sensitive to heat. We chill the drugs in the robot to 6° - 8 ° C and hence guarantee the full efficacy of the pharmaceuticals.

Other services

Procurement of drugs

If a drug you need is not in our large wide-ranging stock, we will provide it free of charge and within a very short period of time. 

  • We can also procure drugs for you from abroad - at no cost to you.
  • We can also dispose of drugs that have passed their expiry date.
  • You can use our home delivery service free of charge.
  • Service is not about duty – but rather about vocation and enjoying our work.


Health analysis

There are various causes as to why your blood pressure may be high. Measuring blood pressure is part of the service of any pharmacy. Use this service especially if you are taking drugs for high blood pressure.

  • In our pharmacy we measure your blood pressure with reliable, professional devices.
  • We carry out blood glucose tests.
  • We are available for vaccination counselling and also have a travel medical advice service. 
  • We check your medicine cabinet supplies, travel first-aid kit and car first-aid kit.
  • We can give you advice about the morning-after pill.
  • Professional measuring for compression stockings is also part of our service.
  • We employ our expertise and experience to benefit your health and wellness.


Never lost for words

We speak German, French, English and Italian